Frequently Asked Questions

Everything you need to know about our premium sewing and knitting tools.

How long does shipping take for domestic orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.

What is your return policy for needlecraft tools?

We accept returns on unused and unopened products in their original packaging within 30 days of purchase. Please note that patterns and digital downloads are final sale.

Do you offer international shipping?

Yes, we ship our high-quality notions and tools to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on the destination.

Are Clover products covered by a warranty?

We stand by the quality of our craftsmanship. If you receive a defective item, please contact our support team within 15 days of receipt for a replacement or refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.